Troubleshooting /

WebSocket connection failed?

Find the failed stage, inspect the original connection, and test again after one change.

In short: Find which stage failed (connect, first message, or close), change one thing, and test again from the same environment. Treat close code 1006 as "ended without a close frame", not as a cause.

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Can this browser complete a WebSocket exchange?

The NetOkay test opens a fixed echo endpoint, checks one exact reply, and observes the close. Your application’s server is a separate test.

Run the WebSocket test →

1. Identify the stage that failed

2. Interpret close codes carefully

Code 1000 describes normal closure. Code 1006 represents an abnormal closure without a received close frame; it does not identify which network component or server caused it. See the MDN close-code reference and the NetOkay close code reference.

A short successful echo exchange does not verify a long-lived application session, reconnect behavior, authorization, or the application’s own protocol.

3. Inspect the original connection

Check the URL, scheme, port, path, and authentication expected by your server. For a reverse proxy you operate, inspect WebSocket upgrade configuration and logs on both sides. Nginx documents its WebSocket proxy configuration.

If NetOkay works but the application does not, compare network and proxy settings in the failing environment. If NetOkay also fails, test again after one deliberate network change; this helps narrow the investigation without assuming a cause.

4. Use a target check with the right scope

The website/API command checks HTTP or HTTPS reachability from a terminal. It does not by itself validate your WebSocket message protocol. For supported WebSocket target templates, read the CLI transport documentation.