Troubleshooting
Connection troubleshooting: WebSocket, SSE, and IP guides
One works. Another doesn’t. Start with the environment where the request fails.
IP & VPN
My IP hasn’t changed
Compare fresh lookups before and after switching your network.
Check what changed →WebSocket
The connection failed or closed
Identify the stage, inspect the original connection, and retest.
Follow the checks →Streaming
Events arrive together or stop early
Compare arrival times and check the client, upstream, and proxy.
Inspect your stream →WebSocket reference
What a close code means
Codes 1000 to 1015 in plain language, and why 1006 is a symptom, not a cause.
Look up a code →A practical starting point
Browser or curl works, but your app or Agent fails
Compare environments, test the relevant connection type, then check the original application.
Follow the steps →